If a class is full, you can add yourself to the waitlist.
Getting In Off the Waitlist: You can be added to a class up to one hour before it starts and will be notified via email if a spot opens up.
Commitment to Attend: By adding yourself to the waitlist, you are committing to attend the class if you get in. It is your responsibility to check if you’ve been moved into the class.
Treat Waitlist Like a Regular Booking: Once you’re on the waitlist, treat it like a confirmed booking. If you no longer wish to attend, remove yourself from the waitlist to give someone else a chance to get in.
Morning Classes: If you’re on the waitlist for a morning class (6 AM or 7 AM), and you don’t want to check early, make sure you remove yourself from the waitlist the night before. Our 12-hour cancellation policyapplies to these classes, so make sure you’re aware of this if you’re trying to avoid a late cancellation.
Notifications: Ensure your email notifications are turned on in the app (go to Profile > Settings > Notifications > Schedule Reminders). This way, you won’t miss any updates.
Staff Check: We track which emails are sent to you, when you received them, and when you opened them, so please be aware that we can see your notification activity.
Opted Out of Notifications: If you have opted out of notifications, you’ll need to open the app to check if you made it into the class.
If you get into the class from the waitlist and then late cancel or no-show, our standard late cancellation policy will apply.
In the final hour before class starts, the waitlist system will no longer automatically add people to the class if a spot becomes available. To book in the final hour, you’ll need to check the class schedule. If a spot opens up, you can book directly without waiting for the waitlist.
